​Terms of Use​

Last Updated:​​ 2025/01/18
​Effective Date:​​ 2025/01/18

​Company:​​ Foshan Demose Hardware Products Co., Ltd. (“Demose”, “we”, “us”, or “our”)
​Website:​​ https://www.demose.com
​Contact Email:​​ demose@demose.cn

​1. Acceptance of Terms​

By accessing or using the website demose.com (the “Site”), you agree to comply with these Terms of Use and our Privacy Policy. If you do not agree, discontinue use immediately.

2. Use of the Site​

2.1 Permitted Use

You may use the Site solely for:

  • Browsing stair and railing product information.
  • Placing legitimate orders for Demose products.
  • Contacting customer support.

2.2 Prohibited Actions

You must not:

  • Reverse engineer, scrape, or copy Site content.
  • Use automated tools (e.g., bots) to extract data.
  • Post unlawful, fraudulent, or harmful content.
  • Disrupt Site security or infrastructure.

3. Account Registration (If Applicable)​​

You may need to create an account for certain features (e.g., order tracking).
You are responsible for maintaining account confidentiality and activity.
We reserve the right to suspend accounts violating these Terms.

​4. Product Information & Orders​​

4.1 Accuracy

Product images, specifications, and prices are subject to change.
Important Tips:​​ Technical details (e.g., dimensions, materials) may vary; confirm specifications before installation.

4.2 Orders

Orders are binding only after our written confirmation.
We may cancel orders due to pricing errors, stock limitations, or fraud concerns.

5. Intellectual Property​

All Site content (logos, text, images, designs) is owned by or licensed to Demose and protected under copyright and trademark laws (©/™ Demose 20XX).
No content may be reproduced without prior written permission.

6. Third-Party Links​

The Site may link to external websites (e.g., payment gateways, logistics partners). We are not responsible for their content or practices. Use at your own risk.

7. Disclaimers​​

7.1 Site Functionality

The Site is provided “as is.” We do not warrant:

  • Uninterrupted or error-free operation.
  • Compatibility with all devices or browsers.

7.2 Product Use

  • Products must be installed by qualified professionals according to local building codes.
  • We are not liable for damages arising from improper installation, misuse, or failure to follow safety guidelines.

8. Limitation of Liability​

To the extent permitted by law, Demose shall not be liable for:

  • Indirect, consequential, or punitive damages (e.g., lost profits).
  • Damages resulting from:
  • Site downtime or data breaches.
  • Third-party actions (e.g., shipping delays, payment fraud).
  • User negligence or violation of these Terms.

9. Indemnification​

You agree to indemnify Demose against claims arising from your:

  • Breach of these Terms.
  • Misuse of products or Site content.
  • Violation of any laws.

10.Payment & Taxes​

All prices are in USD (specify currency).
You are responsible for applicable taxes (e.g., VAT, import duties).
Payment disputes must be reported within 14 days.

​11. Termination

We may suspend or terminate your access to the Site without notice for violations of these Terms.

​12. Governing Law & Disputes​

These Terms are governed by the laws of ​China.
Disputes shall be resolved through friendly negotiation; failing this, settled in the courts of ​Foshan, Guangdong. (If targeting international clients, add: “International users agree to binding arbitration in Foshan, China.”)

​13. Changes to Terms​

We may update these Terms periodically. Continued use after changes constitutes acceptance. Check the “Last Updated” date at the top.

​14. Contact Us​

For questions regarding these Terms:

  • Email:​​ demose@demose.cn
  • Postal Address:​​ 6th Floor, No.5, Street 1, DongEr Xincun, Huangqi, Nanhai, Foshan, China.

Get in touch

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.